A Stepped Care Approach to

Support Your Mental Health

Psychologist 

In person (Clayton, Victoria) or Telehealth

1300 ETOPSH (1300 386 774)

About Us

Mary Cheung

Member of the Australian Psychological Society (APS)

Hi I'm Mary, a registered psychologist and clinical psychology registrar. I have experience working with clients across the lifespan. I have provided individual and group therapy in hospitals, private practices, and schools.

Henry Baleviani (Telehealth only)

Member of the Australian Psychological Society (APS)

Hi, I’m Henry, a registered psychologist with experience working both independently, within multidisciplinary teams and as a rehabilitation consultant. I have worked across a wide range of people (from children to the elderly) and presenting issues.

Our Services

Services for Organisations

FAQ

Answers to common Questions.

Find helpful information about location, parking, bookings, Medicare, NDIS, and DVA services.

What are your fees?

Fees

Initial consultation (50 minutes): $260*

Standard subsequent sessions (50 minutes): $240*

*Please note that a 15% surcharge will be added for all appointments scheduled after 5:00 PM (AEST) on weekdays, weekends, and at all times on weekends and Victorian public holidays. Please refer to our Cancellation Policy below for late cancellation charges.

Medicare - If in consultation with your GP a Mental Health Care Plan provided, you may receive a Medicare rebate of up to $98.97 per session for up to 10 sessions per calendar year, with higher rebates available if you qualify for the Medicare Safety Net. There may be other circumstances of eligibility for Medicare rebates which can be discussed with your GP or specialist.

Department of Veterans' Affairs (DVA) - Psychological services are typically covered for veterans who hold a DVA Gold Card. For DVA White Card holders, psychology services may be covered depending on your specific entitlements. Please check with DVA to confirm your eligibility. 

Transport Accident Commission (TAC) - Your psychological services may be covered by TAC. We can process payments directly with TAC if TAC approval is confirmed. Contact us to discuss.

WorkCover - Psychological services may be partially or fully covered, depending on your claim and approval status. Please discuss your entitlement with WorkCover prior to commencing services. We may be able to process payments with WorkCover directly depending on your specific arrangement.

National Disability Insurance Scheme (NDIS) - We provide psychological services for clients who are self-managed or plan-managed under the NDIS. At this time, we are unable to provide services for NDIA-managed (agency-managed) plans.  

Private Health Insurance - Many private health funds offer rebates for psychological services. Please check with your insurer to confirm your policy's eligibility and rebate amount.

Cancellation Policy

If you need to cancel or reschedule your appointment, please give us a minimum of 48 hours’ notice during business hours (Monday to Friday, 9am-5pm AEST) to avoid a late cancellation charge. If you fail to attend your appointment without prior notice, this is considered a ‘no-show’, and a late cancellation charge will apply. The applicable charges are as follows:

  • Less than 48 business hours’ notice: A cancellation fee equal to 50% of the session fee will be charged, plus any applicable travel costs.
  • Less than 24 business hours’ notice is given (or a ‘no-show’): The full 100% session fee will be charged, plus any applicable travel costs.

Settlement of any outstanding cancellation fee is required in full before you can book or attend any further sessions.

Where are you located?

We are located at 655 Blackburn Road, Clayton VIC 3168.

Corner of Blackburn Road and Dennis Street. 

The Entrance to our private carpark is conveniently located on Dennis Street.

Is parking available at the clinic?

Yes. Onsite private parking is available. Entrance is first left after entering Dennis Street.

How can I make a booking?

Email us at: support@etopshealth.com.au

Call us on: 1300 386 774

Book online, simply press the Book Now button below. If it is your first time, a friendly team member will call you to discuss your needs.

If your preferred time is unavailable through online booking calendar, please call us on 1300 386 774 to be waitlisted should this time become available, or to enquire about short notice appointment times (less than 24 hours).

Do you accept Medicare and private clients?

Yes. We provide services through private healthcare options and welcome clients with a valid Medicare Mental Health Care Plan (MHCP), which allows you to claim a rebate for your sessions, ensuring flexibility and accessibility.

Do you provide support through DVA for veterans?

Yes. We provide specialised care for veterans with a Department of Veterans’ Affairs (DVA) Gold Card or a White Card (DVA-approved psychology cover only). We recommend contacting the DVA if you are unsure of your specific eligibility.

Do you provide support through NDIS?

Yes. We support participants under the National Disability Insurance Scheme (NDIS) whose psychological services are plan managed or self-managed. We are currently unable to support participants whose plans are NDIA managed.

Feel free to complete a referral form here, otherwise, contact us to confirm capacity and suitability of services.

Booking is simple

Schedule your appointment with a psychologist quickly through ETOPS Health 

Book online, call 1300 386 774, or email support@etopshealth.com.au 

For first bookings, we will contact you to discuss your needs

Referral Information

Appointments are available in person at our rooms in Clayton or via Telehealth.

Please address referrals to ETOPS Health and your client will be contacted to discuss their needs.  You may also select a specific psychologist in our team as per your client’s preferences.

Referrals can be sent to:

Email: support@etopshealth.com.au

Phone: 1300 386 774

ETOPS Health is not a crisis service and not suited to individuals requiring immediate or high-level risk support.

If you or someone else is in danger or requires urgent help:

Please call 000

or attend your nearest emergency department.

 For 24/7 mental health crisis support, you can also contact: 

Lifeline – 13 11 14

Suicide Call Back Service – 1300 659 467

Kids Helpline (for ages 5–25) – 1800 55 1800

Your safety and wellbeing are a priority. If you are in crisis, please reach out to these services or seek immediate medical attention